User Agreement & Refund Policy

WorkBridge International — Terms and Conditions

1. About WorkBridge International

WorkBridge International, based in the United Kingdom, provides job placement services for skilled and non-skilled job seekers, recruitment services for employers, and free training listings. We serve candidates and employers across the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, Lebanon and beyond.

2. How placement works

When you submit our official job form, our team packages your CV professionally, submits it directly to employers' HR departments, and arranges interview invitations for suitable roles. We support you through the process until an employer makes a decision.

3. Fees

Creating an account is free. To begin processing your application, you pay a start fee instantly — this covers professional CV packaging, submission of your application to several companies, and arranging your interview invitations. We have one plan: Gulf Local (AED 50 to start, for job seekers already living in the same Gulf country where they want the job). The start payment can be made by card, PayPal, bank transfer, or mobile money — our team sends you the payment details on Messenger, WhatsApp or Telegram after you submit your form. A success fee is payable only when you win: AED 200 ($28) on Gulf Local when you sign your employment contract. There are no other charges. If you live in a different country from where you want the job, we do not offer direct employment — we offer a visit visa instead, which can be converted to an employment visa once you get a job.

4. Candidate responsibilities

You agree to provide true, complete and up-to-date information, to use your own valid documents, and to attend interviews that are scheduled for you. If your details change, tell us so we can keep your applications moving.

5. Employers

Employers agree to post genuine vacancies only and to hire lawfully under the laws of the country where the job is located. WorkBridge may review, edit or decline any vacancy before it is published.

6. Free trainings

Trainings listed on WorkBridge are offered free of charge to registered users. Each training page shows its own details, including location, duration and what is included. Places may be limited and are confirmed on registration of interest.

7. Privacy

Your profile, CV and contact details are shared with employers only for placement purposes — that is, to present you for roles you have applied for or asked us to match you with. By submitting a form on this site, you consent to that sharing.

8. Communications

We may contact you by email, phone, Messenger, Telegram or WhatsApp about your applications, interviews, trainings and your account. You can ask us to stop marketing messages at any time; service messages about your applications will still be sent while your placement is active.

9. Your account

You may hold one account. Keep your password private and tell us promptly if you believe someone else has used your account. You are responsible for activity under your account.

10. Service updates

We improve WorkBridge continuously. Features and these terms may be updated from time to time; the current version always appears here, in the sign-up form, and the version in force when you act is the one that applies.

11. Governing terms

These terms are governed by the laws of the United Arab Emirates. By creating an account you confirm that you have read, understood and agreed to them.

Refund Policy

1. Start fee — non-refundable once processing starts

The start fee (Gulf Local AED 50) pays for work that is performed as soon as processing begins: professional CV packaging, submission of your application to several companies, and arranging your interview invitations. Because that work is already done, the start fee is non-refundable once processing has started. It is also non-refundable if you change your mind, fail to attend interviews that were arranged for you, or give false documents.

2. Success fee — only when you win

The success fee (Gulf Local AED 200) is payable only when you win — when you sign your employment contract. If you do not get hired, you do not pay it, and it is never charged in advance.

3. No job or visa is guaranteed

WorkBridge does not guarantee you a job or a visa. The employer decides who they hire, and the embassy decides the visa. No refund is given because an employer did not select you or an embassy refused a visa.

4. Duplicate or wrong-amount payments

If you paid twice by mistake, or paid the wrong amount, tell us on Messenger, WhatsApp or Telegram with your payment reference. We review each case on its own and confirm the outcome with you directly. A payment that was never received by us cannot be refunded.

5. How to ask

To ask about a payment, message us on Messenger, WhatsApp or Telegram, or email info@workbridge.ae with your full name, your plan, and your payment reference.